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This thread, XP SP3 Preventing any other Windows Update Installs, started almost 3 months ago.

The thread includes an email from Microsoft technical support with three possible fixes.

Good news: Microsoft offers free technical support for Windows Update and that support provided a solution to my problem.

While consumers are conditioned to call their hardware manufacturer for technical support, Microsoft offers free support for Service Pack 3 for Windows XP, IE7 and Windows Update.

Support for SP3 and IE7 is offered on the phone (866-234-6020), although, I had Windows Update in IE6 and IE7) and click on the "Get help and support" link in the gray stripe on the left. The best way to do this is with Internet Explorer on the computer with the problem.

This allows Microsoft to download an Active X control that gathers assorted debugging information and sends it back to them.

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Because outdated or faulty drivers can create various issues on your system.

If you’re being bugged by the same issue, don’t worry, you can try the methods below, which worked for a lot of people.

Just as Microsoft keeps updating Windows, device manufacturers keep updating drivers.

In addition, a review of the update history (click on "Review your update history" in the left side gray stripe) showed no failures at all.

I had even checked the system event logs and come up empty.

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